Contact Sheffield Silverware
For general enquiries, email us at sales@sheffieldsilverware.co.uk, or
For restoration specific enquiries please use the form below or email us at repairs@sheffieldsilverware.co.uk
We will be pleased to give you a quotation for your silver repair or replating. Please provide the details of your enquiry including dimensions of the item/s. If you are able to attach a digital photograph or two. this is very helpful to us in assessing your repair and giving a firm quote. We are grateful if you can please limit the size of the files and send no more than 2 pictures as our inbox soon becomes full with so many enquiries. We will reply to you within 48 hours with a quotation or any questions we need to ask to complete your order.
Repairs Enquiries
Please complete the contact form below and we will get back to you as soon as possible.
Please read our privacy policy
Privacy Policy
This is the privacy notice of Sheffield Silverware Ltd. In this document, “we”, “our”, or “us” refer to Sheffield Silverware Ltd.
We are company number 06570568 registered in the United Kingdom.
Our registered office is at:
27 Glenalmond Road, Sheffield, S11 7GW
Introduction
- This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
- We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
- We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
- Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
- The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
- We do not share, or sell, or disclose to a third party, any information collected through our website.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
Personal information that this website collects
This website collects and uses personal information for the following reasons:
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
We have anonymised IP addresses to prevent tracking of individual data in Google Analytics. More information on this can be found here.
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined below.
Our third party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out above. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
- Google (Privacy policy)
- PayPal (Privacy policy)
Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Changes to our privacy policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.
Change log
10/09/2018 – version 1.0
29/05/2026– version 1.1
